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Frequently asked questions


How does it work?

WIN Reality uses virtual reality to deliver a variety of workouts and training modes that help you improve every aspect of your game: timing, plate discipline, pitch recognition, contact, and power. Get started with a Meta Quest 2 or Meta Quest 3 headset and a WIN Reality membership. Just download the WIN Reality app to your headset and log in with your member information. Having a WIN Reality mobile app or Bat Attachment is helpful but not required.

WIN Reality is effective and safe for baseball and softball players of all ages. The app offers a wide range of velocity and workout skill levels, all easily tailored to you. With age-appropriate stadiums, mound distances, and a 600+ pitcher library to choose from, WIN Reality drives results for players just getting started to MVP winners in the majors.

Yes. WIN memberships include unlimited use of both baseball and softball, so you can train when you want, as often as you want, from wherever you want.

WIN Reality is used and recommended by coaches, teams, and academies at all levels. Many coaches we work with report that players who use WIN Reality progress faster and increase their batting average faster than those who do not. If you’re serious about becoming a better hitter, WIN offers 1-on-1 coaching with former pro and college players.

Yes! With a WIN Reality Membership, you can tailor your sessions to focus on whatever part of your game you want! Target skills like improved timing against higher velocity or follow our recommended workouts based on your skill level. You’ll get instant feedback and be able to track your progress over time.

Yes. All WIN Reality memberships include unlimited use of both baseball and softball training.

WIN Reality provides the best results when used consistently. Using WIN for just 15 minutes a day will help players develop skills like plate discipline 7x faster than those who don’t.

Yes! You can add multiple player profiles so siblings (and even parents!) can train together and measure their progress.


Who are the WIN coaches?

All WIN coaches are former professional or college baseball and softball players who are now full-time WIN Reality coaches, teaching hitting skills to the next generation of players.

Yes, we have dedicated coaches for each sport.

Yes, WIN coaching can only be accessed by those with active WIN memberships. The type of coaching depends on the membership level: Standard, Pro, or Elite Academy.

The type of coaching depends on the membership level: Standard, Pro, or Elite Academy. You can find a detailed list of available coaching features for each membership here.


Do I need the Bat Attachment to use WIN Reality?

No. You do not need the Bat Attachment to train with WIN. All of our training modes only require the Meta Quest controllers. However, the bat attachment is preferred by most of our members so they can swing their real bat.

Yes! The Bat Attachment is designed to fasten securely on all baseball and softball bats.

Typical turnaround time for the equipment with standard shipping is 7-10 business days! We’ll send you tracking info after your equipment ships.

We do! Select “Expedited Shipping” during the shipping step at checkout for 2-business-day shipping.

The Meta Quest 2 and Meta Quest 3 controllers are shaped differently. The Quest 3 bat attachment will work for Quest 2 and Quest 3, while the Quest 2 bat attachment will only work for that model.

Mobile app

Why should I download the WIN mobile app?

The WIN mobile app gives you access to Live Pitch and in-app statistics and reports, allowing you to train with the VR player and stay up to speed on their progress.

The WIN mobile app is available to download on the Apple App Store and on the Google Play store.

No, the WIN mobile app is not required to use WIN Reality.

Coaches & Organiza-tions

How are coaches and organizations using WIN Reality to improve?

Teams and organizations at all levels are using WIN Reality to win more. Popular use cases include:

  • Pre-game visualization with pitchers who match (or are) their upcoming opponent
  • A station during hitting drills
  • For players’ home/personal use
  • To stay sharp in the offseason
  • To increase reps at any time
  • To continue training in adverse weather
  • To continue training when limited by injury

WIN Reality allows you to provide training plans tailored to each of your players based on their strengths and weaknesses and what you’re coaching them on.

Yes. Coaches have full access to each player’s progress and performance reports, so you can ensure they’re doing the work and know what areas you can help them continue to improve.

WIN Reality supports standard teams of 10-15 players up to pro organizations and 1,000+ player programs with multiple teams included.

We work with organizations of all sizes to meet their players’ needs. The best way to determine how WIN Reality can help your team improve is to get in touch with our team or book a demo.