Game Day App Experience
The SmartPark App is your gateway to live and post-game performance data. Follow these four steps to download the app, connect to your field, view real-time data during games, and purchase post-game reports.
Step 1: Download the App
The SmartPark App is available as a free download on iOS and Android devices, with Apple Watch support coming fall 2026.
- Open the App Store (iPhone) or Google Play Store (Android) on your mobile device.
- Search for “SmartPark” by WIN Reality.
- Tap Download/Install and wait for the app to finish installing.
- Open the app and create an account or sign in with your existing WIN Reality credentials. If you already have a WIN account from SwingAI, BlastMotion, or TrainVR, use the same login — your data is connected across all WIN products.
Step 2: Connect to Your Field
Once the app is installed, you need to connect to the specific SmartPark where a game is being played.
- Open the SmartPark App and navigate to the field selection screen.
- The app will display available SmartPark fields near your location. You can find your field and game in two ways:
- Allow location permissions to automatically find your field location.
- Search for a field where the game is taking place.
- Look for the green “Connected” status indicator at the top of the screen. This confirms your device is receiving the live data feed from the SmartPark system on that field.
If the status does not show “Connected,” verify that the SmartPark system is powered on and that you are within range of the field. Try closing and reopening the app, or re-selecting the field. If the issue persists, contact the field operator or event tech.
Step 3: View Live Strike Zone, Hitting & Ball Data
Once connected, the app delivers real-time data for every pitch and at-bat. Data is organized into three primary views.
Strike Zone View
The strike zone display updates in real time as each pitch is thrown:
- Pitch Location Plot — Every pitch is plotted on the strike zone graphic showing its exact crossing point relative to the zone boundaries.
- Ball/Strike Call — Each plotted pitch is color-coded to indicate the ABS call (ball or strike), matching the LED board on the field.
- Zone Boundaries — The strike zone visual and pitch results displayed in the app reflect the configuration set by the field operator for the current age group and level of play, including any horizontal or vertical expansions. While the visual strike zone is normalized (not perfectly to scale for height and width), the plotted pitch results always accurately reflect the ball’s position relative to the real-life strike zone. Essentially, if a pitch is high and outside in reality, it will appear high and outside in the app.
Hitting Data
When the ball is put in play, the app displays hitting performance metrics for the at-bat:
- Exit velocity — the speed of the ball off the bat
- Launch angle — the vertical angle at which the ball leaves the bat
- Hit distance and direction
- Play outcome — single, double, ground out, fly out, error, etc.
When Blast bat sensors are in use, additional swing metrics are also displayed, including bat speed, attack angle, time to contact, and power.
Ball Data (Pitching Metrics)
For every pitch, the app displays detailed ball-flight data captured by the SmartPark camera system:
- Pitch velocity and release speed
- Spin rate and spin axis
- Horizontal and vertical break/movement
- Pitch type classification
These metrics update pitch by pitch, allowing coaches, players, and spectators to follow every detail of the at-bat as it unfolds. The SmartPark system captures 125+ total metrics across ball data, game state, bat sensor data, and biomechanics — all accessible through the app in real time.
Frequently Asked Questions
System Overview
What type of data does SmartPark capture?
SmartPark captures more than 125 performance metrics, including swing data, ball flight, pitch metrics, and strike zone information.
How is SmartPark data captured?
Data is collected in a live environment using a combination of bat sensors and fixed optical cameras.
How is SmartPark data accessed?
SmartPark data is available in real time during games through the WIN SmartPark app for players, families, and fans. Following each game, athletes use their performance data inside WIN Training tools, coaches analyze team and player results in the WIN Coaching Dashboard, parents receive postgame reports, and recruiters access verified SmartPark data through the WIN Recruiter portal for player evaluation.
How accurate is SmartPark?
SmartPark is built on MLB-grade tracking and validated sensor inputs. Accuracy is comparable to the technology used in professional performance environments.
Where are SmartParks located?
SmartParks are installed at sports complexes, academies, training centers, and tournament facilities nationwide. A full list is available on request.
How do you set up a SmartPark?
WIN provides free on-site installation. Once installed, SmartPark runs automatically using your schedule and normal game workflows.
Gameday Workflows
Do we need an operator on site to run SmartPark?
No. SmartPark runs automatically once configured. Integrations with scheduling and scoring systems remove the need for on-site operators or manual tagging.
Who manages on-site programming?
WIN manages programming and configuration remotely. Your only task is to ensure players attach a bat sensor. There is no device pairing and no player assignment required.
How does SmartPark detect when a game starts or ends?
Game start and end are identified through automated scoring and player activity.
Is any manual tagging required?
In most cases, no; however, if a scoring integration is active, SmartPark is fully automated. If only rosters are synced, all performance data is captured, but some play outcomes may be missing. If no integrations are in place, players can be claimed by parents during the game or assigned afterward using jersey numbers.
How does SmartPark set and adjust the strike zone?
Strike zones are pre-configured by age group. SmartPark also supports height-based strike zones if player heights are validated.
Do players need sensors during games?
Players need only a bat sensor. There is no pairing, syncing or device assignment required.
How do umpires work with SmartPark?
You can run with one or two umpires. Many groups begin with two and shift to one plus automated balls and strikes as they grow comfortable.
System Management & Integrations
How does SmartPark stay connected during events?
Cellular connectivity is built into the system and paid for by WIN. AT&T or Verizon is used depending on venue coverage.
Can SmartPark support multiple fields running simultaneously?
Yes. Cellular performance has been consistently strong across multi-field facilities.
How does SmartPark know which teams are playing and when?
SmartPark syncs directly with your scheduling platform through select partner integrations.
What 3rd Party Integrations does SmartPark Support?
SmartPark integrates with a variety of 3rd Party partners to further enhance the live game experience. SmartPark also provides an open API to easily sync with new providers.
What if we switch scheduling providers?
SmartPark supports open APIs, so syncing with a new provider is simple and reliable.
How are rosters and schedules preloaded?
Rosters and schedules are automatically imported through integrations. You can also upload these manually through the SmartPark web portal if needed.
Data Access & Usage
Can recruiters access SmartPark data?
Yes. SmartPark data is accessible to recruiters from any location. This data is trusted & verified for use in player evaluations by recruiters.
How do coaches use SmartPark Data?
Coaches can leverage SmartPark data during games to make key coaching decisions and adjustments. This data is also used post-game to improve training programs. Coaches can access insights on their mobile device during games and through the WIN Coaching Dashboard, which provides leaderboards and key metrics for each player. Captured data will integrate into WINs Training tools to gain a clear picture of individual player performance and progression.
How can athletes use SmartPark data for development?
SmartPark data captured from games is integrated across WIN Training tools, including Swing AI, Blast Motion, and TrainVR. Players using these tools can leverage their game insights to improve training & development for swing, decision making, and more.
System Package & Pricing
What is included in a SmartPark system?
The SmartPark system includes sensors, hardware, automated scoring integration, cellular connectivity, app access for players and families, a schedule and roster portal, and full installation support. This also includes free on-site installation of the fixed camera system.
Do we pay per game?
No. You can choose annual or multi-year agreements with monthly or quarterly payments.
Are practices or training sessions counted as games?
Not with a flat rate agreement. This structure allows unlimited games and activities.